Frequently asked questions
In stock/non-exclusive – temporarily 4-5 weeks from date of order (not including weekends or Bank Holidays).
Exclusive – Upto 5-6 weeks from date of order to allow time for printing
Pre-orders – Upto 5-6 weeks from date of pre-order closing to allow time for supplier to order the fabric in.
- Make sure your Promo code is in date.
- Make sure the code matches exactly.
- Some codes can only be used once. It may be that your code has already been used.
- Some codes cannot be combined with other codes.
If you have checked all of the above then please contact me via email: email@example.com
For urgent enquiries please contact us via email: firstname.lastname@example.org which is monitored throughout the day, alternatively, posts made to our Facebook Members Group page are regularly responded to by a Team Member (excluding order update enquiries).
Unfortunately not. Due to each item being handmade, once an order has been placed we are unable to make any changes to the items purchased, or addresses used. This includes email addresses.
Yes we do. The option is available at checkout.